Developing and delivering innovative digital service projects.
Take your digital services to the next level by optimising them for online success. We design government websites, apps, and online portals that are user-friendly, accessible, and compliant with regulations. Along the road, we’ll engage your partners and consumers, and once your products are live, we’ll help you maintain them.
Discovery and strategy
Bring your digital endeavours to life with the help of our team. Our discovery and strategy services aid in the identification of issues, the development of a strategy, and the effective launch of digital initiatives and government service delivery. We’ll involve your stakeholders right away to ensure buy-in and a quick start.
User testing and research
We offer customer engagement research and testing in accordance with DTA criteria to assist inform your government project and meeting requirements. This ensures a consistent user experience while also including users and stakeholder groups in design and testing, technology architecture, journey mapping, and other activities.
We make it simple to optimise and modernise government digital services. Whether it’s service transformation and automation, self-service, or Increasing the scale of online service delivery, to ensure the successful delivery of online services, we employ a consistent, easy-to-use, and entertaining user experience.
Management of risks and stakeholders
Ensure that everyone is on the same page and that there is buy-in from the start. We understand and can assist you in navigating the different dimensions of communication inside a government body, ensuring that teams are kept informed and active during your digital project.
When it comes to accessibility, we’re the ones to call. We design government websites & applications with WCAG AA compliance in mind. We can perform accessibility compliance audits for you and can help up throughout the whole process.
We can assist you in ensuring that your digital projects comply with regulatory regulations. We are familiar with the numerous regulations that government agencies must follow, and we can help with reporting and accountability as needed.
HOW WE CAN HELP YOU
Activities for Government organizations
Engage the services of a government website specialist.
Do you need a digital specialist to sit in on a meeting like a fly on the wall? We can guide internal government decisions in their digital projects by providing an informed perspective on what’s compatible and what’s compatible.
Ascertain that your website is safe.
Don’t allow security to slip between the cracks. We recognise the importance of cybersecurity in your digital platforms and are professionals at maintaining a safe service to prevent data breaches and keep your customers’ information private. We can also conduct audits and collaborate with your IT department to identify and minimize security issues.
Improve the usability of your website.
Do you have any doubts about the accessibility of your website? We undertake accessibility regular audits and have experience building AA compliant websites that adhere to legislation – a critical necessity to ensure your websites do not discriminate against specific user groups.
Make your users a part of the process.
Including your users in the planning of your digital project will result in the best possible user experience. Throughout the life of your project, we undertake expert evaluations, feasibility studies, and usability testing of prototypes and designs.
Website support and maintenance
To offer peace of mind with your initiatives, we provide long-term support for government websites and platforms. This entails keeping your website up to date with the latest security techniques, managing changes as projects evolve, and troubleshooting applications.